Harvard expert: The 8 types of 'difficult' people—and why the 'passive-aggressive' is the worst of them all

Harvard expert: The 8 types of 'difficult' people—and why the 'passive-aggressive' is the worst of them all

We all have to deal — and work — with difficult people. Harvard Business Review author and communication expert Amy Gallo shares how to handle the most passive aggressive and troublesome co-workers.

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