Southwest Airlines is spending over $1 billion to fix the technology issues which took down its nationwide system. Aviation experts say it may not be enough.
Southwest plans to apologize before the Senate panel for the mass cancellations over the year-end holidays.
Southwest is sending its operating chief, but not its CEO, to the Senate Commerce committee hearing.
Southwest expects a first-quarter loss because of current revenue and cost trends.
Southwest said it canceled about 16,700 flights between Dec. 21 through Dec. 31, failing to recover from severe winter weather.
Fifteen senators signed a letter to Southwest CEO Bob Jordan demanding answers about the airline’s year-end meltdown.
Southwest said it is now focused on improving its technology that contributed to thousands of flight cancellations over the year-end holidays.
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Southwest Airlines’ holiday meltdown will hit “certainly” hit its fourth-quarter results, an executive said Thursday.
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The airline cut another 60% of its schedule even as operations at other airlines improved.
Bitter cold, high winds and snow sparked cascading flight cancellations and delays over the holiday weekend.
Southwest said delivery delays will determine its schedules going forward.
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